Case study: New technologies

Adapting service to the needs of the Polish market. Developing the optimal strategy for implementing the product on the Polish market.

Nowe technologie
Nowe technologie

Case study

  • Industry

    IT / services for individual and business customers

  • Objective

    Exploration of the needs of individual and business clients (SMB) in the field of IT services and modern solutions

  • Tools and execution

    Qualitative Research of IND and B2B clients (interviews, groups, ethnography, workshops). – SOHO, SME

  • Result

    Providing guidelines on the shape of the product on the Polish market, optimal form of communication and distribution, product benefits to emphasize in communication for each TG

Achieved business objectives

  • Developing the optimal strategy for implementing the product on the Polish market while keeping the established sales efficiency

  • Adapting the product to the needs of the Polish market (including price, form of sale, appearance, offer)

  • Key challenges and barriers of users

  • Providing guidelines for effective marketing and sales communication

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